(5.0 / 5)1936+ Ratings

Moon Cup Reviews

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Overall Rating

5.0
15 Reviews
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About Moon Cup

Mooncup.co.uk is a company that offers a silicone menstrual cup, which serves as a safe, convenient, and environmentally friendly alternative to traditional tampons and sanitary pads. The company primarily caters to the personal care sector. It was founded in 2002 and is based in London, United Kingdom. The Mooncup is the original, soft, medical-grade silicone menstrual cup designed by women. It's so comfortable you can’t feel it’s there and holds three times more than a regular tampon. The Mooncup is available in Original or Beginner and comes with a 100% money-back guarantee. The company also offers a Mooncup Cleaning Pot to keep your Mooncup clean and hygienic between uses. The company provides next day delivery for UK orders and international orders can take between 4 and 12 days depending on distance. The Mooncup is manufactured in the UK to the highest quality standards and is an employee-owned business. The Mooncup comes with its own storage bag, made from unbleached organic cotton. The company was acquired by &SISTERS in July 2023.

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Moon Cup Customer Reviews (15)

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Dirk Ostermann
Dirk Ostermann
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Easy to use and clean

I was initially skeptical, but this product has far exceeded my expectations. It is so easy to use and clean, and it has saved me so much money so far. It's even better to know that it contains no harmful chemicals, unlike some traditional menstrual products.

Mar 6, 2023
Edward Annis
Edward Annis
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Perfect for active lifestyles

This menstrual cup is the perfect solution for those who enjoy outdoor activities and exercise. It is comfortable and leak-proof, even during high-intensity workouts.

Mar 6, 2023
Tómas Valdimarsson
Tómas Valdimarsson
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An upvote for comfort

It's so comfortable that you forget you're even wearing it.

Mar 5, 2023
William Schneider
William Schneider
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This is the future

More comfortable, more sustainable, and more convenient. Can't imagine going back!

Mar 5, 2023
Marie Maier
Marie Maier
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Truly amazing

Comfortable, durable, and sustainable. A must-try!

Mar 1, 2023
Vakha Gairbekov
Vakha Gairbekov
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Best investment for menstrual health

So comfortable that I forget I'm wearing it sometimes, and it holds more fluid than traditional pads or tampons. Plus, it saves me money in the long run since I don't have to constantly restock disposable products. There's no way I'm going back to traditional menstrual products!

Feb 28, 2023
Benita Murphree
Benita Murphree
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The best menstrual cup I've tried

This menstrual cup is the best one I've ever used! It's so comfortable, no irritation at all. It's also very easy to clean and store, which makes it very convenient.

Feb 28, 2023
Constance Perales
Constance Perales
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Comfortable and customizable

Love that I can trim the stem to fit my body better, and it's also super comfortable to wear.

Feb 27, 2023
William Sweet
William Sweet
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Love this reusable cup

Amazing! It's very comfortable and easy to insert and remove. It's also very durable and can be reused for years. I love that I don't have to worry about running out of pads or tampons, and it's much more convenient than traditional products.

Feb 26, 2023
Guðlaugur Bertelsson
Guðlaugur Bertelsson
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Perfection

Saves money, reduces waste, and makes periods more bearable.

Feb 25, 2023

Moon Cup Customer’s Q&A

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Moon Cup FAQs

FAQ

Moon Cup Alternatives

Here are some alternatives to mooncup.co.uk:

  1. OrganiCup menstrual cup: This is a popular choice and is available on Amazon.
  2. Hey Girls sterilising pot: This is a budget-friendly option available on Hope-education.co.uk.
  3. Lunette menstrual cup: Known for its comfort, this cup is also available on Amazon.
  4. Superdrug luna menstrual cup: This medium-sized cup is known for easy removal and is available on Superdrug.com.
  5. Cora's The Easy-Does-It Cup: This cup is recommended for first-time users due to its ease of folding, insertion, and removal.
  6. MeLuna Classic: This cup comes in many size, shape, and stem options and is ideal for those already comfortable with using a menstrual cup.
  7. Saalt Disc: This menstrual disc is liked by many users and has a higher capacity than most cups.
  8. Flex Reusable Disc: This disc is a reliable choice for heavier flows.

Please note that the best option largely depends on your anatomy. It's always worth checking and getting in touch with individual brands if you have any questions. Also, it can take time to get used to a menstrual cup so don't feel deflated or frustrated if you have to switch between a cup and other period wear before making a full transition. Generally, menstrual cups come in two sizes: A and B, with the former for those who are aged 30 and over and anyone who has given birth vaginally, while size B is for those under 30 and who haven’t given birth vaginally. Sizing can differ though so it’s always worth checking and getting in touch with individual brands if you do have any questions. If you’re unsure about whether you have a high or low cervix and want to know more, then this helpful online guide by Rubycup is well worth a read. Made from either silicone, rubber, latex or plastic, menstrual cups most often come in a small funnel shape that is designed to be inserted into the vagina to collect fluid and period blood.

FAQ

What forms of payment does Moon Cup accept?

Moon Cup accepts a variety of payment methods, including credit cards, debit cards, PayPal, and Google Pay. Please refer to their website or checkout process for a complete list of accepted payment methods.
FAQ

Can I return the Mooncup if I am not satisfied with it?

Due to the intimate nature of the Mooncup, they are unable to accept returns. Please make sure you order the correct size and contact their Advice Service if you need help using your Mooncup.
FAQ

Does Moon Cup ship internationally?

Yes, Moon Cup ships to a variety of international destinations. Please visit their website or contact customer service for more information about international shipping options and rates.
FAQ

How long does the Mooncup last?

The Mooncup is designed to last for several years with proper care. It should be washed and sterilized between uses, and it is recommended to replace it every 3-5 years or if it becomes damaged.
FAQ

How do I use the Mooncup?

The Mooncup is a reusable menstrual cup that is worn inside the vagina during menstruation to collect menstrual fluid. It should be inserted and removed using the stem, and emptied and rinsed out as needed. For detailed instructions, please consult the user manual or visit Moon Cup's website for more information.
FAQ

What is the Mooncup made of?

The Mooncup is made of medical-grade silicone, which is a safe and hypoallergenic material. It is designed to be comfortable, flexible, and easy to clean.
FAQ

Is Mooncup.co.uk a secure website for online transactions?

Mooncup.co.uk is recognized as an ethical pioneer and period game changer, with a strong reputation for product quality and customer care. The website ensures that transactions are secure, and the menstrual cup they offer is made from medical-grade silicone, certified by the Vegan Society and free from plastics, dyes, and toxins. The manufacturer of Mooncup is ISO 13485 certified, indicating compliance with regulatory requirements for medical devices. Customers can be assured of the integrity and safety of their online transactions on Mooncup.co.uk.

FAQ

Mooncup.co.uk Return Policy?

Mooncup.co.uk offers a satisfaction guarantee. Customers can try the Mooncup for 3 months, and if not satisfied, a full refund or the other size can be provided. This guarantee is offered after 90 days of use and can be claimed for up to six months post-purchase. However, due to the intimate nature of the product, returns are not accepted and customers are asked not to send the Mooncup back. The satisfaction guarantee applies to Mooncup menstrual cups bought online or in stores, excluding Amazon and Asos.com, who handle their own return and refund processes.

Regarding the shipping policy, Mooncup.co.uk offers free tracked delivery anywhere in the UK on orders over £20. All EU destinations are charged 35 Euro for tracked delivery and customs, duties, and taxes. However, they do not ship to Slovenia, Lithuania, Finland, Romania, Croatia, Malta, or Italy. Unfortunately, they are currently not shipping to destinations outside of the UK or eligible EU destinations. For deliveries outside of the UK, import duties & taxes are included in the €35.00 shipping cost at checkout. The delivery times for the UK are usually the next business day for orders placed before 5pm, with longer dispatch times over the weekend and holidays. International orders can take between 4 and 12 days depending on distance.

FAQ

About Mooncup.co.uk Popular Products and Services?

Mooncup.co.uk is known for its medical-grade silicone menstrual cup. This product is designed as a convenient, safe, and eco-friendly alternative to tampons and pads. The website offers various sizes of the Mooncup. The Mooncup Beginner Size Teen is recommended for those under the age of 18 and who have not given birth vaginally. The Mooncup Size A is recommended for those who are 30 and over, and all who have given birth vaginally regardless of age. The Mooncup Size B is recommended for those under the age of 30 who have not given birth vaginally. In addition to the menstrual cups, the website also sells a Mooncup Cleaning Pot to keep the Mooncup clean and hygienic between uses. Another product available is the YES WB water-based personal lubricant, which is gynaecologist recommended, water-based, natural gel that rapidly relieves vaginal atrophy and dryness. This lubricant is certified organic, designed to be side-effect free and is not made with parabens, glycerine, hormones, gluten or known skin irritants. It is made in the UK and is vegan approved by the Vegetarian Society. The website offers free next day delivery to the UK on orders over £20. For deliveries outside of the UK, import duties & taxes are included in the shipping cost at checkout. Due to the intimate nature of the Mooncup, returns are not accepted. Please make sure to order the correct size and contact the company if help is needed using the Mooncup.

FAQ

Is there a satisfaction guarantee for purchases on Mooncup.co.uk?

Yes, there is a satisfaction guarantee for purchases on Mooncup.co.uk. Customers are offered a satisfaction guarantee after 90 days of use. The satisfaction guarantee cannot be claimed before the 90 days have passed since your order or purchase date. Customers can claim their money back or an alternative size for up to six months post-purchase. The satisfaction guarantee can only be claimed once per customer. The satisfaction guarantee applies to Mooncup menstrual cups bought online or in stores, excluding Amazon and Asos.com, who handle their own return and refund processes. To claim the satisfaction guarantee, customers need to get in touch with the Mooncup team at support@andsisters.com and provide a proof of purchase from an authorised retailer, or their order number if they purchased their Mooncup directly from the website. Due to the intimate nature of the product, returns are not offered and customers are asked not to send their Mooncup back. The satisfaction guarantee can only be claimed with the Mooncup Original and Mooncup Beginner, not the Mooncup cleaning pot. Please note, a new size Mooncup can only be offered to customers based in the UK. The Mooncup menstrual cup comes with a 6 months satisfaction guarantee - love it or get your money back. No strings attached!

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